Privacy Policy
Effective date: October 9, 2026
This policy describes how That's a Wrap Nashville ("we," "us") handles information collected through thatsawrapnashville.com. We run a wrap and sign shop, not a data business. We collect what we need to respond to you and produce your project, and that is what we use it for.
Information you give us
When you submit our quote form, we collect:
- Your name, phone number, and email address
- Your business name, if you provide one
- The project type, timeline, and details you describe in the form
- Files you upload, such as artwork, reference images, and vehicle photos
Form submissions, including uploaded files, go by email through Resend, an email delivery service, to the shop's inbox. Uploaded files are sent as email attachments; they are not published on the website or made available at public web addresses.
Our website host, Vercel, works out which country each visit comes from, using the IP address. When you send the quote form, we check that country to screen out spam and requests from countries under U.S. sanctions. Requests from a few countries outside the United States are refused online, and the visitor is asked to call instead. The country is not added to your request. If a request is refused, we log the two-letter country code and none of the form contents. The form also notes when you started filling it in, which helps catch automated spam.
If you call us, we may keep notes about your project alongside your contact details so we can follow up.
How we use it
- To respond to your quote request and questions
- To prepare designs, proofs, and quotes for your project
- To schedule and complete work you hire us for
- To keep business records we are required to keep
Submitting the quote form gives us permission to contact you about your request. It does not sign you up for marketing messages, and we do not send marketing texts or emails to form submitters without separate consent.
What we do not do
- We do not sell your personal information for money.
- We do not hand your contact details or project information to anyone for their own marketing. The advertising platforms described below receive browsing activity only, never what you type into the quote form.
- We do not publish customer artwork, vehicle photos, or project details you send us through the form.
Photographs of completed projects may appear in our portfolio; if you would prefer your project not be shown, tell us and we will leave it out or take it down.
Service providers
Like most websites, we rely on a small number of service providers that process data on our behalf. Vercel hosts the website and handles every request to it, which includes your IP address. Resend delivers quote form submissions to us by email, and the company that hosts our email inbox stores them after that. Vercel also measures how fast our pages load for real visitors: your browser reports loading times along with the page address, your device and browser type, connection speed, and country. It uses no cookies and is not linked to you or your IP address. These providers process your information only to provide their services. Google's part is described under Cookies and analytics below.
Cookies and analytics
This website uses Google Analytics 4, loaded through Google Tag Manager, to understand which pages and services people look at. It sets two first-party cookies, _ga and _ga_6SXQX70NZ8, and collects usage data such as pages viewed, approximate location derived from IP address, device type, and which links and buttons were used. When you use the quote form, it also records the project type you pick from the list (for example, Fleet Wrap) and how many files you attach. It does not collect your name, phone number, email, or anything you type into the quote form.
We have also turned on Google signals, one of Google Analytics' advertising features. For visitors who are signed in to a Google account and have Ads Personalization turned on in that account, Google connects their visits here with information from their Google account. That gives us reports on age range, gender, and interests, and lets us count one person using a phone and a computer as a single visitor. We only see these as totals and groups, never as individuals. To do this, Google uses our first-party Analytics cookie together with its own advertising cookies and the sign-in on its own sites. Google keeps this signed-in data for up to 26 months, or less if our Analytics retention setting is shorter. Until our ad campaigns start, we use it for reporting only.
This site sets no other cookies of its own. Nothing you need in order to read about our services or request a quote depends on cookies.
Visitors in the European Economic Area, the United Kingdom, and Switzerland are asked before any analytics cookie is set, and Google signals only applies to those who accept. Until they accept, Google Analytics receives only a basic signal from each page view, such as the time, the browser type and the page they came from, with no cookie and no ID for their browser. Google may use these signals to estimate visits it cannot count directly. Elsewhere, analytics and Google signals run by default. You can switch off Google signals for yourself by turning off Ads Personalization in Google's My Ad Center, or stop Google Analytics on every website with Google's opt-out add-on. If your browser sends a Global Privacy Control signal, we switch Google signals off for your visits automatically. Our cookie policy lists every cookie, what it does, how long it lasts, and how to change your choice.
Advertising
We expect to advertise on Google and on Meta's platforms (Facebook and Instagram). When those campaigns are running, tags from those platforms measure which ads lead to real quote requests, and allow our ads to be shown to people who have visited this site before. Our cookie policy lists exactly which cookies those tags use and states plainly whether they are active right now.
While campaigns run, Google and Meta receive information about your visit: pages viewed, whether you submitted the quote form, and technical details such as device type and approximate location from your IP address. They act as independent controllers of that information under their own terms. We do not send them your name, phone number, email address, project details, or any file you upload.
You can control this at any time. Browser cookie settings work everywhere; Google's My Ad Center and Meta ad preferences control what each platform shows you. If your browser sends a Global Privacy Control signal, we treat it as a request to switch advertising cookies and Google signals off, and do so automatically.
Data retention
We keep quote requests and project files for as long as they are useful for serving you, including matching artwork for repeat and fleet work, and for as long as business and tax records require. You can ask us to delete your information sooner. Resend, which delivers the form, and Vercel, our host, may keep their own records of messages and requests for periods set by their own terms.
Security
The website is served over an encrypted connection, and form submissions are transmitted to us through encrypted services. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security, but we limit access to your information to the people who need it to do your work.
Children
This website is a business service for adults and is not directed to children under 13. We do not knowingly collect information from children.
Your choices and requests
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Call 702-502-6329 or write to us at 1303 Central Ct, Hermitage, TN 37076, and we will respond to reasonable requests.
Changes to this policy
If our practices change, we will update this page and its effective date. Meaningful changes will not apply retroactively to information collected under an earlier version.
Contact
Privacy questions and requests: call 702-502-6329, or write to That's a Wrap Nashville, 1303 Central Ct, Hermitage, TN 37076. For project and quote questions, the main shop line is (615) 873-1244.